Discounts Frequently Asked Questions (FAQs)

Question / Topic	Answer / Key Information
Children Discount	Children 4 and under travel free (max 2 per ticket holder; extra children need a child ticket). Children 5-15 get 50% off adult price. Oyster/Visitor Oyster with young visitor discount can be used for 50% off. Further 1/3 off for TfL-issued Travelcards.
TfL Travelcard Discount	1/3 off Standard fares for TfL-issued Travelcards (paper or Oyster card). Applies to Adult and Child singles, Hop-on Hop-off, and Season Tickets. Oyster Travelcards auto-apply discount. Paper Travelcards require ticket purchase online, via app, or at machine with TfL Travelcard option. Some exclusions apply (Bus & Tram Pass, non-Oyster Travelcards).
Concession Discounts	London Freedom Pass or 60+ Oyster card holders get 50% off all fares (Hop-on Hop-off, singles, season tickets). Regional Bus Passes not eligible. Select Concession fare online, via app, ticket office, or ticket machine. Show card when requested.
Disability Concession Proof	Acceptable proof includes: Disabled Freedom Pass, Access Cards, Sunflower Lanyards, PIP Documents, DLA Documents, National Disability Card, DID Card, Disabled Person Railcard, Blue Badge. Contact [e-mail] for guidance.
Carer Tickets	Carers accompanying a disabled passenger receive a complimentary ticket matching the disabled passenger’s ticket. Available online, via Tickets app, ticket machine, or by contacting Customer Service for season tickets or multiple carers.
Veterans Discount	Veterans Oyster photocard or HM Armed Forces Veteran Card holders get 50% off all fares (Hop-on Hop-off, singles, season tickets). Show card when requested. Sufficient Oyster credit required if touching in/out.
Student Discount	18+ Student Oyster photocard and Apprentice Oyster photocard holders receive 1/3 off Season Tickets. Select ‘Travelcard discount’ via Tickets app.
TfL Staff Discount	TfL staff receive 1/3 off Standard fares; applies to nominated family/friend. Show staff pass at pier or select ‘Travelcard discount’ online, at machine, or via app.
Tate Membership Discount	Tate Members get 25% off travel between Tate Modern and Tate Britain. Purchase at Bankside ticket office or machines at Bankside or Millbank piers. Show Tate Membership card when boarding.